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About the author

From my experience as a registered nurse in medical-surgical units across the U.S., Hawaii, and the U.S. Virgin Islands, I know firsthand the physical toll of high-stress, computer-heavy, and walking-intensive hospital work. That experience—combined with my training as a massage therapist—taught me the profound value of relieving aches and pains without relying on pain medication. Over time, I discovered that the right wellness product could transform an entire day: fewer headaches, less anxiety, and genuine freedom from discomfort. Now I bring that same compassionate, evidence-informed perspective to helping others find practical, non-pharmacological paths to feeling well.

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Consulting Tiers

Q: FREQUENTLY ASKED QUESTIONS

General & Process

Q: What exactly do you do? How is this different from therapy or life coaching?

A: Great question. Think of me as a guide rather than a therapist or traditional coach.

Therapy often focuses on diagnosing and healing past trauma.
Life coaching often focuses on goal-setting and accountability for the future.
My approach bridges the two by looking at the whole picture—your mind, body, energy, and environment. I help you identify the root blockages (Tier 1), give you a practical roadmap (Tier 2), and walk alongside you as you implement it (Tier 3).

I do not diagnose or treat mental health conditions. If I feel you need clinical support, I will always refer you to a licensed professional.

—

Q: Do I have to start with Tier 1, or can I jump straight to Tier 3?

A: You can absolutely jump straight to Tier 2 or Tier 3 if you already know you want the full support! However, Tier 1 is designed as a low-risk starting point ($20) if you are unsure. Many clients start with Tier 1, receive their Clarity Report, and then immediately upgrade because they finally see a clear path forward.

—

Can I upgrade to a higher tier later?

A: Yes—and I encourage it! If you start with Tier 1 and realize you want the full strategy (Tier 2) or 1:1 support (Tier 3), you can upgrade at any time. I’ll simply credit the amount you already paid toward the higher tier.

—

Q: How long does the whole process take?

A: It depends on the tier:

Tier 1: You receive your Clarity Report within 24-48 hours of submitting your intake form.
Tier 2: The custom strategy map takes 3-5 days to create after our initial consultation.
Tier 3: This is a 30-day immersion (extendable). You get weekly Zoom check-ins and ongoing text/email support during that window.

—

Logistics & Time Commitment

Q: How much time do I need to commit each week?

A:

Tier 1: About 15-20 minutes to fill out the intake form.
Tier 2: You’ll review the strategy and videos on your own—roughly 1-2 hours per week to implement the steps.
Tier 3: This includes the 1-2 hours of implementation, plus a 30-minute Zoom weekly call and the flexibility to text/email me as things come up during the week.

I design strategies that fit into your life, not ones that take it over.

—

Q: How do our Zoom/ Video calls work?

A: I use Zoom or Google Meet for video calls. We will agree on a time that works for you, and I will send you a calendar invite with the link. Calls are typically 30 minutes for Tier 3 check-ins, but I always reserve a few extra minutes if you need to go deeper.

—

Q: What if I can’t make a scheduled call?

A: Life happens! Simply give me 24 hours’ notice and we will reschedule. If it’s an emergency, just text me and we will work something out—I am flexible and understand that healing doesn’t follow a strict calendar.

—

Pricing & Investment

Q: Why are your prices so accessible compared to other coaches?

A: I believe that clarity and healing should not be gatekept by exorbitant fees. I keep my Tier 1 ($20) deliberately low so you can “try before you buy” without financial stress. My pricing is transparent because I want you to invest in the outcome, not just my time.

(Note: Prices are subject to increase as I continue to grow—so if you’re on the fence, now is a great time to start!)

—

Q: What is your refund policy?

A:

Tier 1: Because this is a digital deliverable (the Clarity Report), it is non-refundable once delivered. However, if I fail to deliver it within 48 hours, I will refund you in full.
Tier 2 & 3: If you start a tier and feel within the first 7 days that it is not a fit, we can discuss a partial refund. After 7 days, no refunds are issued because the strategy and time investment are already in motion.

My priority is your satisfaction. If you are unhappy, I want to know so we can fix it together.

—

Q: Do you offer payment plans?

A: Yes, for Tier 3 I am happy to split the $50 investment into two payments of $25 (or a custom arrangement) if that makes it easier for you to say yes. Just let me know during the discovery call.

—

Trust, Privacy & Qualifications

Q: Is what we discuss confidential?

A: 100%. Everything shared in your intake form, emails, texts, and calls is strictly confidential. I do not share client information with anyone unless you explicitly ask me to (e.g., for a testimonial). My practice is built on trust.

—

Q: What are your qualifications? Why should I trust you?

A: My approach is rooted in [mention your background briefly here—e.g., “5 years of holistic health coaching,” “certified in X modality,” “personal experience navigating Y,” “proven track record with Z clients”].

However, my real qualification is the results my clients achieve. My process is designed to be collaborative—I am not here to lecture you; I am here to listen, observe, and guide you back to your own inner wisdom.

—

Q: What if I don’t know which tier is right for me?

A: That is completely normal! Here is a simple breakdown:

Choose Tier 1 if you are confused, overwhelmed, or unsure about the root problem.
Choose Tier 2 if you know the problem but need a structured plan and tools to solve it on your own.
Choose Tier 3 if you know you will struggle to implement the plan alone and need a supportive partner to keep you accountable and adjust in real-time.

Still unsure? Book a 15-minute free discovery call with me—we can figure it out together!

—

Q: Is this suitable for business/career issues, or only personal/healing issues?

A: Both! Stress, burnout, lack of clarity, and indecision don’t stay in one box—they affect your career and your personal life. My holistic approach looks at the whole person, so whether you are trying to scale a business, heal a relationship, or simply find peace in your daily routine, we will address it within your life’s full context.

—

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© 2026, Wengzen Store. “Try it risk-free for 30 days Images and articles created with AI assist. For educational purposes only. Contact us: Beachwood, Ohio 44122 phone or text 330-737-1589.

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